Over the past 10 years, Krakow’s ‘Business Process Outsourcing and Shared Service Center’ sector has grown to over 50,000 jobs. In 2016 alone, approximately 10,000 new jobs were created, a rate of 29 a day. Equally impressive is the sector’s 7% annual growth in wages, which is twice as fast than the Polish economy as a whole, according to the 2016 Antal Payroll Report. The current average salary with an employment contract in the SSC / BPO sector is 5562 PLN gross.
More multinational corporations are opening centers in Krakow, with the city increasingly distinguishing itself in the global business and labor market. The growth of the sector is so dynamic and need for talented new employees so strong, that the city’s aging demographics may begin to inhibit growth. Solutions include steering students into associated career paths along with friendly logistics and visa processes for foreigners.